Terms & Conditions

Last Updated: July 23, 2026
Welcome to Sovice. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

About Sovice

Sovice is an online store offering a selection of planters and pots suitable for both indoor and outdoor use. We currently deliver orders only within the United Kingdom.

Eligibility

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to your location.
If you place an order on behalf of another person or organization, you confirm that you have the authority to do so.

Product Information

We make every reasonable effort to present accurate product descriptions, images, dimensions, and pricing.
However, slight differences in colour, texture, or appearance may occur due to screen settings, lighting, or natural variations.
Product images are provided for illustration purposes and should be viewed together with the product description.

Pricing

All prices displayed on our website are shown in British Pounds Sterling (GBP).
We reserve the right to update product prices at any time without prior notice. Any price changes will not affect orders that have already been confirmed.

Orders

After you place an order, you will receive an order confirmation email confirming that your order has been received.
Receiving an order confirmation does not guarantee immediate shipment. Orders are subject to payment verification and availability before they are processed.
We reserve the right to refuse or cancel an order where permitted by applicable law, including situations involving pricing errors, payment issues, suspected fraudulent activity, or product availability.

Payment

Payment must be completed successfully before an order can be processed.
We accept the payment methods displayed during checkout.
All payments are processed securely through trusted payment service providers.

Shipping

Orders are shipped only within the United Kingdom.
Shipping times, processing times, delivery estimates, and shipping charges are explained in our Shipping Policy.
Please review the Shipping Policy before placing an order.

Returns and Refund

Our return and refund procedures are explained in our Returns & Refund Policy.
By placing an order, you acknowledge that you have reviewed and accepted our Returns & Refund Policy.

Customer Responsibilities

When placing an order, you agree to:

Provide accurate and complete information.
Use a valid billing and shipping address.
Ensure payment information is correct.
Review your order before completing checkout.

Providing incorrect information may result in processing or delivery delays.

Intellectual Property

All content available on this website, including text, images, logos, graphics, product descriptions, and website design, is the property of Sovice or used with appropriate permission.
No content from this website may be copied, reproduced, distributed, or used without prior written permission where required.

Acceptable Use

You agree not to use our website in any way that:

Violates applicable laws or regulations.
Attempts to interfere with the operation or security of the website.
Introduces malicious software or harmful code.
Attempts to gain unauthorized access to our systems.

Any misuse of the website may result in restricted access or other appropriate action.

Third-Party Links

Our website may contain links to third-party websites for your convenience.
Sovice is not responsible for the content, privacy practices, or services provided by third-party websites.

Limitation of Liability

To the extent permitted by applicable law, Sovice shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms & Conditions limits any legal rights that cannot be excluded under applicable law.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, legal requirements, or website operations.
Any updates will become effective once published on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by the applicable laws of the United Kingdom.
Any disputes relating to the use of this website or purchases made through Sovice will be handled in accordance with applicable law.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us using the details below.
Business Name: Sovice
Chat Support: 24/7
Business Hours: 09:00 AM – 05:00 PM (GMT+00)
Business Days: Monday to Friday (9:00 AM to 5:00 PM)
Business Email: support@sovice.shop
Business Address: 361 Annan Road, Dumfries Scotland DG1 3JR, United Kingdom